Spend Love C Jebb

Located at 131 Sligo Road, the business formerly known as Spendlove C Jebb has a long-standing history in Enniskillen. Established in 1968 as a family-run business, it has since evolved, becoming part of the larger PTS (Plumbing Trade Supplies) network in 2006. Despite this change in ownership, the Enniskillen branch maintains its identity as a crucial local hub for both professional tradespeople and the public, functioning primarily as a plumbers' merchant rather than a direct service provider.

This distinction is vital for potential customers to understand. This is not the business you call for an emergency plumber to fix a burst pipe in the middle of the night. Instead, it is the essential supplier where that very plumber would go to get the necessary parts for the job. The company's focus is on providing a comprehensive range of plumbing, heating, and sanitaryware products. For anyone undertaking a new bathroom installation or a full central heating upgrade, this establishment serves as a key resource centre.

Expertise and Customer Service

One of the most consistently highlighted strengths of this business is the quality of its staff. The few available online reviews, though dated, are unanimous in their praise. Customers have described the team as "informative with plenty of knowledge" and "very helpful." In the world of plumbing supplies, this is a significant advantage. The complexity of modern heating systems and the sheer variety of fittings and fixtures can be daunting. Having an experienced team that can offer sound advice is invaluable, whether you are a seasoned professional checking compatibility for a complex boiler repair or a DIY enthusiast trying to identify the correct part for a simple tap replacement.

This level of expertise ensures that customers leave with the right products for the job, minimising the risk of return trips and project delays. The staff's ability to guide clients through the extensive product range, which includes major brands like Worcester Bosch and Mira, is a cornerstone of their service. This hands-on, knowledgeable approach provides a level of confidence that is often missing from larger, more impersonal retail environments.

Product Range and Availability

As part of the PTS network, the Enniskillen branch benefits from a robust supply chain, claiming access to over 20,000 lines of stock available for next-day delivery. This is a major benefit for local plumbers who rely on timely access to materials to keep their projects on schedule. The inventory covers a wide spectrum of needs, from basic copper piping and plastic fittings to sophisticated heating controls and entire bathroom suites. The business caters to both the public and trade, indicating a broad stock profile suitable for minor repairs and large-scale construction projects alike.

Their offerings include:

• Plumbing Supplies: A complete range of pipes, fittings, valves, and tools required for any plumbing task.
• Heating Systems: Boilers, radiators, underfloor heating components, and renewable energy solutions. They are a key supplier for anyone needing parts for central heating installation or maintenance.
• Bathrooms: The branch features a showroom where customers can view a variety of bathroom suites, showers, tiles, and accessories. This allows for a more tactile shopping experience, helping clients visualise their finished project.
• Boiler Spares: A critical service for heating engineers, providing the specific components needed for urgent repairs and routine servicing.

Operational Considerations

The business operates with hours that are clearly designed to accommodate the professional trades. Weekday opening times are from 7:30 AM to 5:00 PM, allowing plumbers and heating engineers to collect supplies at the start of their working day. Furthermore, the branch is open on Saturday mornings from 8:00 AM to 12:00 PM, a convenience that serves both professionals finishing a week's work and homeowners embarking on weekend DIY projects. The business is closed on Sundays.

Potential Downsides and Areas for Consideration

Despite its strengths in product range and staff expertise, there are areas where potential customers might find limitations. The most notable is the business's limited digital footprint. While it operates under the PTS brand, specific online information for the Enniskillen branch is sparse. There doesn't appear to be a dedicated, detailed website for this location with an online catalogue or e-commerce function. In an era where many customers prefer to browse and compare products online before visiting a store, this could be seen as a drawback.

Another point of caution is the reliance on a very small number of online reviews. While the existing feedback is perfect, with a 5-star average, it is based on only three Google ratings, some of which are over eight years old. This lack of recent, widespread feedback means that new customers have a limited, though positive, set of testimonials to draw upon. It suggests that the business relies more on its long-standing local reputation and word-of-mouth recommendations than on a curated online presence.

Finally, it's crucial to reiterate that they are suppliers, not installers. Customers looking for comprehensive plumbing services, such as leak detection or on-site repairs, will need to hire an independent contractor. While the knowledgeable staff at the counter may be able to recommend reputable local tradespeople, the business itself does not dispatch plumbers to job sites. This is a common point of confusion for the general public, and managing that expectation is key to a satisfactory customer experience.