SJ Howard (Lincoln) LTD Plumbing And Heating
BackBased in Lincoln, SJ Howard (Lincoln) LTD Plumbing And Heating has established a significant local reputation, built on what appears to be a foundation of extensive experience and positive customer feedback. The company, which has roots in a family business spanning over 35 years, now brings more than two decades of professional experience to its clients. This background suggests a deep understanding of the trade, blending traditional service values with modern technical skills. They serve a roughly 20-mile radius around Lincoln for most jobs, extending further for larger projects. Their high average customer rating of 4.8 out of 5 from 45 reviews points towards a consistent level of quality and customer satisfaction.
Comprehensive Heating and Boiler Services
A core area of expertise for SJ Howard is their work with heating systems. They are fully Gas Safe registered for both natural gas and LPG, a critical and mandatory certification for any professional working on gas appliances in the UK. This ensures that all work is performed to the highest safety standards. Customer testimonials frequently praise their proficiency in a range of boiler-related tasks. This includes swift and efficient new boiler installation, with some clients noting that replacements were carried out at very short notice, minimising disruption. The company also offers up to a 10 or 12-year warranty on selected boiler installations, providing long-term peace of mind for homeowners.
Beyond installation, their boiler service and boiler repair capabilities are well-documented in user reviews. Clients have highlighted Simon Howard's ability to diagnose and resolve intermittent faults quickly, often fixing the issue the following day. This rapid response is a significant advantage for those facing heating problems. The team is also noted for handling complex installations, such as those in restricted spaces or requiring access to the roof, without issue. Their services extend to full central heating installation upgrades and power flushing, aimed at improving the efficiency and lifespan of a home's heating system.
Full-Scale Bathroom Renovations
SJ Howard also operates as highly competent bathroom fitters, a service that goes well beyond basic plumbing. Reviews indicate that the team undertakes complete bathroom renovations, from stripping the room back to its bare structure to the final installation of fixtures and finishes. One detailed account mentions the team, specifically a member named George, successfully tackling a challenging small bathroom with uneven walls. The project involved removing all old tiles and fixtures, making the walls good, installing new boarding, a shower tray, sink, toilet, and vanity units. This demonstrates a comprehensive skill set that includes plastering, tiling, and joinery, alongside the core plumbing and heating services.
A notable strength highlighted by customers is the team's ability to handle unexpected problems. In one instance, a rotten floor was discovered during a shower room installation. The team addressed this significant structural issue as part of the project, showcasing a commitment to completing the job correctly rather than taking shortcuts. This adaptability and attention to detail are crucial for large-scale renovation projects where unforeseen issues can often arise.
Customer Service and Professional Conduct
Across the board, feedback points to a high level of professionalism. The team, including Simon, George, and Declan, is frequently described as punctual, friendly, competent, and respectful of the client's property. This focus on the customer experience appears to be a key differentiator. Many reviews mention the team's willingness to go the extra mile, such as working late into the evening to ensure a complex boiler installation was completed in a single day. Communication is another cited strength, with clients appreciating the clear explanations of the work required and transparent costings. This helps build trust and ensures there are no surprises when the final bill arrives. The business has also been recognised for its quality, having been named one of the top three plumbers in Lincoln by the review site Three Best Rated in 2022.
Areas for Consideration
While the praise for SJ Howard is extensive, there are practical limitations potential customers should consider. The company's listed operating hours are Monday to Friday, with weekends closed. This is a significant factor for anyone who might require an emergency plumber on a Saturday or Sunday. A burst pipe or complete boiler failure outside of standard working hours would likely require seeking assistance elsewhere. While their website mentions they can help with gas leaks by finding and repairing them after the national gas emergency service has isolated the supply, the availability for such call-outs, especially out of hours, is not explicitly detailed.
Furthermore, as a seemingly small, dedicated team, their schedule may be tight. While this often translates to a more personal and high-quality service, it could also mean longer lead times for new projects, particularly for non-urgent work like planned bathroom renovations or a routine boiler service. Prospective clients are advised to enquire about availability well in advance. There is also no specific mention of certain specialised services, such as clearing a blocked drain service, so customers needing this should clarify if it falls within their scope of general plumbing repairs.
In summary, SJ Howard (Lincoln) LTD presents as a highly reliable and skilled trades company for planned plumbing, heating, and renovation projects. Their strengths in boiler work and comprehensive bathroom installations are strongly supported by a wealth of positive customer experiences. The primary consideration for potential clients is the weekday-only service model, which makes them less suited for weekend emergencies. For scheduled work, however, their reputation for quality, professionalism, and problem-solving makes them a strong contender in the Lincoln area.
