S Bushnell Heating & Plumbing Ltd

Based at 111 Trinity Avenue, S Bushnell Heating & Plumbing Ltd is a registered private limited company operating in the Llandudno area, offering a wide array of services for homeowners and landlords. The firm covers tasks ranging from minor fixes to major system installations, positioning itself as a comprehensive provider for various heating and plumbing needs. An analysis of their services, customer feedback, and business practices provides a detailed picture for potential clients weighing their options for local plumbers.

The company's scope of work is extensive. According to its own marketing and online directory listings, S Bushnell Heating & Plumbing undertakes everything from fixing dripping taps and water leaks to full-scale bathroom refurbishments. Their services in the heating sector are particularly broad, encompassing boiler installation, servicing, and maintenance. They also handle boiler replacements and general central heating repairs, system upgrades, and radiator installations or relocations. For customers looking to install new gas appliances, such as cookers, this is also a service they provide. This wide range suggests a capacity to handle integrated projects, like a full bathroom renovation that requires both plumbing and heating adjustments, potentially simplifying the process for the homeowner.

Qualifications and Professional Standards

One of the most critical considerations when hiring a tradesperson for any gas-related work in the United Kingdom is their legal certification. S Bushnell Heating & Plumbing states on its website and business listings that it is a Gas Safe registered company. This is a crucial credential, as the Gas Safe Register is the only official list of engineers legally permitted to work on gas appliances. Working with a registered engineer ensures that the individual is competent and qualified, which is paramount for safety and to prevent risks like carbon monoxide poisoning. The company specifically mentions offering landlord gas safety inspections, a legal requirement for rented properties, which further underscores their advertised expertise in this regulated area.

However, it is a vital and non-negotiable step for any potential customer to independently verify these credentials. Before engaging any firm for gas work, you should always ask to see the engineer's Gas Safe ID card. This card contains a unique licence number and lists the specific types of gas work the engineer is qualified to perform. You can then use this number, or the business name, to check their status on the official Gas Safe Register website. This verification provides peace of mind and confirms you are complying with safety regulations.

Customer Service and Reputation

The available customer feedback for S Bushnell Heating & Plumbing offers a mixed but informative perspective. The majority of online reviews are highly positive, awarding the company top marks. These satisfied customers frequently highlight the firm's efficiency, promptness, and reliability. Phrases like "Excellent service" and "Excellent work" appear in feedback, with clients noting that the service was reasonably priced. This positive commentary suggests a business that, for many of its customers, delivers high-quality work in a timely and professional manner. Recommendations to friends mentioned in one review indicate a strong level of customer satisfaction.

Conversely, it is important to consider the negative feedback that exists. One detailed review outlines a significant issue with communication and follow-through. The customer reports that after receiving and accepting a quote, the company failed to schedule the work or respond to a follow-up call. This experience stands in stark contrast to the praise found elsewhere and points to potential inconsistency in customer service. While it is a single review, the detail it provides highlights a critical area for any service-based business: reliability in communication and scheduling. For a potential customer, this suggests it may be prudent to establish clear timelines and maintain proactive communication throughout the engagement process.

Scope of Plumbing and Heating Services

Delving deeper into their offerings, the company appears equipped to handle a variety of common and complex plumbing issues. Beyond the headline services, their capabilities likely extend to tasks that many households face, such as unblocking toilets and drains, repairing or replacing showers, and addressing problems with water pressure. Their work in bathroom refurbishments implies skills in fitting sinks, baths, and toilets, as well as the associated pipework.

In the realm of central heating, the mention of 'system upgrades' and 'power flushing' is significant. Power flushing is a process used to clean out sludge, rust, and other debris from a central heating system. It can restore efficiency to radiators and boilers, and is often recommended when a new boiler is installed. The fact that S Bushnell lists this service suggests they are not just focused on installations, but also on the long-term maintenance and efficiency of heating systems. For anyone experiencing unevenly heated radiators or a noisy system, this is a relevant service to enquire about.

Considerations for Potential Customers

When selecting a local plumber, several factors come into play. S Bushnell Heating & Plumbing operates during standard business hours, from 8:00 AM to 6:00 PM on weekdays, and is closed on weekends. This schedule is suitable for planned projects and non-urgent repairs. However, the information available does not explicitly advertise a 24/7 emergency plumber service, which is a key consideration for those facing sudden issues like a burst pipe or a complete boiler breakdown outside of normal working hours. If you are in an emergency situation, it would be essential to confirm their availability and call-out policy directly.

The company's base in Llandudno makes it a convenient choice for residents in the immediate vicinity and surrounding areas of the Conwy Principal Area. Being a registered limited company, as confirmed by Companies House records, provides a degree of formal accountability. Ultimately, the decision to engage S Bushnell Heating & Plumbing may depend on balancing the strong positive feedback regarding their work quality against the noted concerns about communication. Prospective clients would be well-advised to have a detailed discussion about their project, agree on clear expectations for timelines, and, critically, perform their own due diligence by verifying the company's Gas Safe registration before any work begins.