S B Riley Plumbing

S B Riley Plumbing is a family-run business that has built a considerable reputation for quality and reliability over more than 35 years of service. Operated by the father-and-son team of Steven and Frazer Riley, this firm provides a range of specialised plumbing and heating services grounded in extensive experience. The feedback from customers consistently points towards a highly professional, punctual, and respectful service, characteristics that have earned them a loyal client base.

Core Specialisms: Boilers and Bathrooms

The company excels in two main areas: central heating systems and complete bathroom renovations. Customer testimonials frequently praise their work on complex installations, highlighting a level of skill that goes beyond simple repairs. They are known for providing excellent advice and executing jobs to a high standard, reinforcing their status as trusted local plumbers.

Central Heating and Boiler Services

A significant portion of S B Riley Plumbing's work involves the installation of new heating systems. They are proficient in full central heating installation, including fitting new boilers and radiators. Reviews often mention the speed and efficiency of their work, particularly during cold weather when a quick turnaround is essential. As accredited installers for well-known brands like Vaillant, Baxi, and Worcester, and a Platinum installer for Intergas, they can offer extended warranties of up to 10 years on certain boilers. This accreditation serves as an additional guarantee of their workmanship and adherence to industry standards.

Crucially, S B Riley Plumbing is Gas Safe Registered (No. 182740), meaning all work on gas appliances is performed by a qualified gas safe engineer, a legal requirement ensuring safety and competence. Their services in this area include:

• Boiler replacement and new installations
• Boiler servicing and repairs
• System upgrades and maintenance
• Gas safety checks

The team is also noted for its excellent after-care service, with reports of follow-up visits to ensure new systems are operating perfectly.

Comprehensive Bathroom Fitting

What sets S B Riley Plumbing apart from many competitors is their ability to manage entire bathroom renovation projects from start to finish. This is a significant advantage for homeowners, as it eliminates the need to coordinate multiple tradespeople. Steven Riley is praised for his expertise across various disciplines, including plumbing, joinery, electrical work, tiling, and plastering. This multi-skilled approach ensures a seamless and high-quality finish.

Their bathroom fitters service covers everything from design to final installation, including complex conversions like turning an airing cupboard into a fully tiled shower cubicle. Clients have expressed immense satisfaction with the results, noting the firm's meticulous attention to detail and use of high-quality materials to achieve a finish that meets the highest expectations. Whether it is a straightforward shower installation or a complete redesign, the evidence points to a company capable of delivering exceptional results.

Customer Experience and Professionalism

The consistent theme across all public feedback is the firm's professionalism. Steven and Frazer are described as polite, friendly, and efficient. They are commended for their punctuality and for being respectful of a client's property, ensuring a tidy work area throughout the job. This focus on customer service, combined with their technical expertise, defines the company's strong reputation.

Points for Consideration

While the feedback is overwhelmingly positive, potential customers should be aware of a few practical points. As a small family firm, their availability may be limited due to high demand for their services. For larger projects like a full bathroom renovation, it would be prudent to plan well in advance.

Furthermore, their standard operating hours are Monday to Friday, 9:00 AM to 5:00 PM. The business is closed on weekends, which means they do not offer a service for those specifically seeking a weekend plumber. Anyone requiring an emergency plumber outside of these hours would need to look elsewhere. The lack of any negative online reviews is a strong positive, though the total number of reviews remains modest. Finally, as a provider of high-quality workmanship and materials, their pricing is likely to reflect this standard, and customers should always seek a detailed, no-obligation quote, which the company provides.