Piccadilly Plumbing Ltd
BackWhen seeking plumbing services in Manchester, Piccadilly Plumbing Ltd presents a complex case for potential customers. Operating from a central address at 5 Piccadilly, the company's long-term presence is documented through a trail of customer feedback that paints a vivid, albeit concerning, picture. While the convenience of a city-centre based service is appealing, a deep dive into available records and reviews suggests that caution is warranted before engaging their services.
An important point of clarification is the company's official status. Public records show that 'PICCADILLY PLUMBING LIMITED' (company number 08233810) was officially dissolved on 14 February 2017. However, the business name and phone number have remained active in various online listings, with customer reviews appearing long after this dissolution date. This suggests that the operation may have continued as a sole tradership under the same trading name. The listed address at 'The Hub, 5 Piccadilly' appears to be a shared office or virtual address space, indicating the company likely operates as a mobile service without a dedicated physical premises for customer visits.
Customer Experiences and Recurring Themes
The most significant information available for Piccadilly Plumbing Ltd comes from direct customer testimonials. Across multiple platforms, a consistent pattern of negative experiences has been reported over many years. These reviews are not isolated incidents but rather a collection of accounts that highlight several recurring issues.
Reliability and Punctuality: A Major Concern
The most prominent complaint levelled against this service is a profound lack of reliability. Numerous customers have detailed instances where appointments were made, but the plumber failed to arrive. One client recounted waiting all morning for a scheduled Saturday visit, only for the plumber to be a no-show and subsequently unreachable by phone. Another potential customer experienced this twice, booking a call-out, being let down, re-booking for another day, and again being met with a no-show, followed by a failure to return any messages. This pattern of missed appointments is a critical issue, particularly for those in need of an emergency plumber where time is of the essence. The feedback suggests that securing a firm and honoured commitment for a visit is a significant challenge.
Quality of Workmanship
Beyond the issue of attendance, the quality of the work performed has also been called into question. Several reviews describe jobs that were either incomplete or executed poorly, leading to further problems and expenses for the homeowner.
- One customer hired the service for three separate jobs. The first was reportedly done poorly and required a return visit to correct. Unfortunately, two months later, a slow leak from this 'corrected' job was discovered to have caused significant damage to a brand-new kitchen floor.
- A second job for the same customer was deemed acceptable, but the site was left in a mess, with off-cut pipes simply discarded in the back yard.
- The third job resulted in leaking connections that necessitated a call-out to a different, emergency plumber to rectify the faulty work.
Another client mentioned a previous job for a leak seemed to fail, as a similar leak reappeared in the same area, casting doubt on the long-term effectiveness of the initial repair. These accounts raise serious questions about the standard of the leaking pipe repair and general plumbing skills offered.
Diagnostics and Pricing
One detailed account from nine years ago provides insight into the company's diagnostic process and pricing. A customer with a faulty boiler reported that the plumber took nearly two hours to identify that the controller needed replacing. A quote of approximately £120 was provided for the job. After agreeing, the customer was told the generic part was not in stock and a return visit was scheduled for the next morning. The plumber never returned or answered messages. Subsequently, the customer hired another professional who fixed the issue in twenty minutes for half the price. While the reviewer noted that the individual plumber was personally 'nice', the experience highlights potential issues with efficiency, preparedness, and value for money when it comes to crucial services like boiler repair.
Are There Any Positives?
It is difficult to find positive feedback within the available public record. The overwhelming majority of detailed reviews award the service one or two stars out of five. The single positive mention across this feedback was the comment that the plumber seemed like a 'nice guy'. While politeness is a welcome trait, it does not compensate for the significant service failings reported by the majority of customers. The lack of recent positive reviews to counterbalance the historical negative ones is a notable factor for consideration.
Important Considerations for Potential Customers
When selecting from the many Manchester plumbers, it is vital to perform due diligence. For any work involving gas appliances, such as boiler installations or repairs, it is a legal requirement in the UK for the engineer to be on the Gas Safe Register. We could not find any public record of Piccadilly Plumbing Ltd or an associated individual being a Gas Safe registered plumber. Customers should always ask to see an engineer's Gas Safe ID card before allowing any work to commence on gas appliances to ensure they are qualified and legally permitted to perform the job. The consequences of using an unregistered person for gas work can be extremely dangerous.
In summary, while Piccadilly Plumbing Ltd is listed as an operational service, the historical weight of customer feedback points to significant risks in reliability, quality of work, and professionalism. The consistent reports of no-shows, poor workmanship leading to property damage, and uncompetitive practices present a challenging reputation to overlook. Potential clients should weigh these documented experiences heavily when deciding whether to engage this company for their plumbing needs.
