Perry Plumbers & Electrics
BackBased in Henfield, West Sussex, Perry Plumbers & Electrics has established itself as a significant provider of property maintenance services, uniquely combining plumbing and electrical expertise under one roof. This dual-service approach is a cornerstone of their business model, offering a streamlined solution for homeowners and businesses undertaking projects that require both trades, such as kitchen and bathroom renovations. The company has garnered a strong reputation, reflected in consistently high customer ratings, for its professionalism, the quality of its workmanship, and a reliable customer service ethos.
A Dual-Trade Advantage
One of the most compelling aspects of Perry Plumbers & Electrics is their integrated service offering. Customers frequently require both an electrician and a plumber for refurbishment projects, and coordinating separate firms can be challenging. By housing both services, Perry's simplifies logistics for its clients. This is backed up by customer experiences, with reviews noting the successful completion of jobs ranging from new fuse board installations and boiler services to full bathroom fits. Their website confirms they are a Gas Safe registered company, as well as OFTEC (oil) and LPG qualified, ensuring their central heating engineers are accredited to work on a variety of systems. Furthermore, their electrical division is staffed by NICEIC registered engineers, a key certification indicating competence and safety in the UK. This commitment to accredited, in-house expertise across both major trades provides a significant level of assurance for potential clients.
Consistent Praise for Professionalism and Quality
A deep dive into customer feedback reveals a recurring theme: a high level of professionalism from start to finish. The office staff are repeatedly described as helpful, informative, and efficient, while the engineers on-site are praised for being polite, punctual, and tidy. This positive experience extends from the initial point of contact to the completion of the job. Clients have expressed appreciation for the engineers' willingness to explain the work required and to carry out tasks with minimal disruption. The quality of the finished work is another area of consistent acclaim. Reviews frequently mention an "amazing end product" and commend the company for its reliability and the high standard of its bathroom installation and repair work. This suggests a strong internal culture focused on customer satisfaction and quality control.
Scope of Services
Perry Plumbers & Electrics offers a comprehensive list of services that goes well beyond simple repairs. For those seeking local plumbers, their offerings include:
- Boiler repair, servicing, and installation (Gas, Oil & LPG)
- General plumbing from dripping taps to burst pipe repairs
- Central heating installation and maintenance
- Resolving issues like blocked drains, sinks, and toilets
- Full bathroom and wet room design and installation
- Power flushing to improve central heating efficiency
On the electrical side, their NICEIC-approved team handles everything from fitting new light fixtures and consumer units to complete property rewires and the installation of EV charging points. This wide range of capabilities makes them a versatile option for many different types of property maintenance and improvement projects across Sussex.
Points for Consideration
While the feedback is overwhelmingly positive, there are practical aspects potential customers should consider. The company's standard operating hours are Monday to Friday, 8:00 AM to 5:00 PM, with weekends listed as closed. This raises a question for those who might need an emergency plumber outside of typical working hours. While some directory listings mention a "24hr Emergency Service", this should be verified directly with the company to understand their availability and response times for urgent, out-of-hours call-outs. For a household experiencing a severe leak on a Saturday evening, clarity on their emergency protocol is crucial.
Secondly, while one long-term review mentioned good "value," detailed information on their pricing structure is not readily available. As a well-established and accredited company with a team of qualified engineers, it is reasonable to expect their pricing to reflect this level of service and expertise, which may place them at a higher price point than a smaller, independent tradesperson. The company does, however, state that they offer no-obligation quotations and have no call-out fees, which allows customers to understand the costs upfront.
Geographical Reach and Company Ethos
Though their office is in Henfield, Perry Plumbers & Electrics serves a wide area across East and West Sussex, including Brighton, Worthing, Horsham, and Haywards Heath. Their stated ethos of "once a customer, always a customer" appears to be more than just a marketing slogan, as evidenced by clients who have used their services repeatedly over several years for both business and personal properties. This suggests a focus on building long-term relationships based on trust and dependable service. With a track record of over 100,000 jobs completed in the last decade, they have substantial experience in the field, further cementing their status as a reliable choice for homeowners in the region.
