G and C Gas and Plumbing

Operating out of Moorside, G and C Gas and Plumbing is a family-run business that has garnered a significant amount of local feedback. Specialising in gas, heating, and general plumbing work, the company presents a compelling case for residents in Oldham, Rochdale, Tameside and surrounding areas. However, like any service, the customer experience is multi-faceted, with numerous commendations sitting alongside a note of caution. A deep dive into their performance reveals a service highly praised for its emergency response, but with questions raised about pre-arranged appointments for quotations.

A Reputation Built on Rapid, Effective Service

The overwhelming majority of customer testimonials point towards a highly efficient and responsive service, particularly when urgent situations arise. One of the most common anxieties for homeowners is a sudden leak or a boiler failure, and this is where G and C Gas and Plumbing appears to excel. Multiple reviews recount instances of impressively quick turnarounds. One customer experiencing water running down a kitchen wall noted that the engineer, identified as Phil, arrived within an hour of their call. This rapid action was credited with preventing more significant damage. Another homeowner, having been let down by a different company, was relieved when G and C arrived within four hours of their call, completing the job efficiently.

This proficiency in urgent situations positions them as a strong candidate for anyone seeking an emergency plumber. The company’s operating hours, listed as 6:00 AM to 10:00 PM seven days a week, further bolster this capability. Such extensive availability is rare and provides a significant layer of reassurance for potential customers facing an unexpected crisis, knowing a local plumber is likely available outside of typical working hours.

Expertise and Fair Pricing

Beyond speed, the quality of the work and the fairness of the cost are consistently highlighted as major positives. The lead engineer is noted to have over 40 years of experience, including time as a British Gas engineer, bringing a wealth of knowledge to each job. This experience is reflected in customer feedback, with one client describing Phil as “cheerful, reliable, efficient, patient and thorough,” and adept at getting “straight to the source of any problem.” This suggests a high level of diagnostic skill, which is crucial for effective and lasting repairs.

Pricing is another area where G and C Gas and Plumbing receives strong praise. Customers have described the costs as “incredibly reasonable” and “a fair price.” In a particularly telling review, a client reported that the final charge was only half of what another company had quoted for the same job. This reputation for being an affordable plumber without compromising on the quality of work is a significant draw. Whether handling large projects like a new combi boiler installation or smaller jobs like a dripping tap, the feedback suggests a commitment to providing value.

Services Offered

G and C Gas and Plumbing is a father-and-son team that covers a comprehensive range of services. As their name suggests, they are qualified to handle gas work, which is a critical distinction. The company states they are a Gas Safe registered business, which is a legal requirement for anyone working on gas appliances in the UK. They are also accredited installers for major brands like Baxi and Vaillant, allowing them to offer extended warranties of up to 10 years on certain new boilers.

Their key services include:

• Boiler repair, servicing, and new boiler installations.
• Central heating services, including radiator and pipework issues.
• General plumbing, from a leaking pipe repair to fixing non-flushing toilets and blocked drains.
• Full bathroom design and installation.
• Gas fire installation, servicing, and repair.
• Landlord Gas Safety Certificates (CP12).

A Note of Caution: Communication and Scheduling

While the praise for completed work is substantial, it is important to present a balanced view. A prospective customer left a sharply critical one-star review detailing a negative experience. They had arranged a site visit for a quotation, but the engineer allegedly left before they arrived, resulting in a wasted hour and considerable frustration. This incident stands in stark contrast to the many positive reviews praising reliability and punctuality.

This discrepancy suggests that while the service for active, ongoing jobs and emergencies is excellent, there may have been a breakdown in communication or scheduling for this particular pre-job assessment. It serves as a reminder for any potential customer to be meticulous in confirming appointment times and details, especially for non-emergency quotes. While an isolated report, it highlights a potential pitfall in the customer journey that prospective clients should be aware of, ensuring clear lines of communication are established from the outset.

Conclusion

G and C Gas and Plumbing has built a strong local reputation, largely based on being a reliable, skilled, and fairly priced service. The extensive experience of the engineers, their status as former British Gas-trained professionals, and their Gas Safe registration provide a solid foundation of trust. For homeowners in the Oldham area, they appear to be an exceptionally strong choice for urgent plumbing and heating issues, thanks to their rapid response times and extensive operating hours.

The vast majority of available feedback paints a picture of a company that gets the job done well, efficiently, and at a reasonable cost. However, the single report of a missed appointment for a quote cannot be ignored. It suggests that while their hands-on work is lauded, ensuring clear and confirmed arrangements for preliminary visits is a wise step for any new customer. Overall, the evidence points to a highly competent team of plumbers, particularly for those in need of immediate and effective solutions.