FB Plumbing and Heating services
BackFB Plumbing and Heating Services operates in the Walshaw area of Bury, offering a range of solutions for household utilities. The business presents itself as a comprehensive service provider, covering general plumbing, central heating, and gas work. According to its business listings, it is run by an individual engineer who is positioned as a specialist in the field, capable of handling numerous tasks that are essential for homeowners and landlords alike.
Services Offered
The scope of services advertised by FB Plumbing and Heating is extensive, catering to a wide variety of customer needs. For those seeking assistance with their heating systems, the company lists numerous specialities. These include boiler repair, full central heating installation, and boiler conversions. The business also claims expertise with specific brands like Worcester Bosch and Vaillant, suggesting a focused knowledge base. Furthermore, services such as power flushing for heating systems and the installation and repair of gas hobs are also mentioned, indicating the capacity to handle both maintenance and new installations. For landlords, the offering of landlord gas safety certificates is a key service.
Beyond heating, a wide array of general plumbing services is also advertised. This covers everything from fixing minor leaks to undertaking complete bathroom refits. This dual focus on both plumbing and heating suggests a 'one-stop shop' approach, which can be convenient for customers looking to hire a single contractor for multiple jobs, such as a bathroom renovation that requires moving radiators and installing new pipework.
Customer Feedback and Reported Issues
Despite the broad range of advertised services, the available online feedback for FB Plumbing and Heating Services is a significant cause for concern. The business currently holds a very low rating on Google, based on a small number of reviews. One specific review does not critique the plumbing work itself, but rather the professional conduct of the operator. The customer reported that a company vehicle was parked across two residential parking spaces without reason, causing an obstruction for residents. This points to a lack of consideration and professionalism in public interactions.
Further investigation into other platforms reveals more serious allegations. A review on the Cylex business directory details a highly problematic experience involving a full bathroom refit that allegedly began in late 2020. The customer claims the project was never finished and was left in an unsafe state. Most alarmingly, the reviewer states that the matter was taken to court, resulting in an order for the business to reimburse costs, but alleges the tradesperson subsequently became uncontactable. Such an account raises severe questions about reliability, workmanship, and accountability.
Important Considerations for Potential Clients
When considering any tradesperson, particularly a Gas Safe registered engineer, due diligence is paramount. The individual behind FB Plumbing and Heating provides a Gas Safe number in one of their directory listings (539276). It is strongly recommended that any potential customer verifies this number on the official Gas Safe Register website. This ensures the engineer is currently qualified and legally permitted to work on gas appliances, which is a critical safety measure. An active registration confirms that the engineer has up-to-date qualifications for tasks like boiler repair or installing gas hobs.
Given the nature of the online reviews, prospective clients should proceed with caution. The stark contrast between the extensive list of professional services offered and the severe, albeit limited, negative feedback warrants careful consideration. While the business promises a full suite of services from qualified plumbers and heating engineers, the public record contains serious complaints regarding project completion and professional conduct. It would be prudent to request recent, verifiable references and potentially ask to see examples of completed work before committing to any significant projects, especially complex undertakings like a full bathroom or heating system installation.
