Complete electrical & plumbing services
BackBased in Great Harwood, Blackburn, Complete Electrical & Plumbing Services offers a dual specialism that many homeowners and businesses find invaluable. Combining certified electrical work with comprehensive plumbing solutions, this company aims to be a single point of contact for essential property maintenance and installation. They handle a wide spectrum of tasks, from minor domestic repairs to larger commercial projects, covering areas like Blackburn, Clitheroe, Preston, and Manchester. But does this broad scope translate into consistent, high-quality service for every customer?
A Dual-Trade Approach: Strengths and Services
The primary advantage offered by Complete Electrical & Plumbing Services is convenience. Instead of coordinating between separate electricians and plumbers, clients can rely on one firm for complex jobs like kitchen rewires and bathroom installations. The company's service list is extensive, covering everything from full central heating systems, boiler installations, and plumbing repairs to consumer unit upgrades, CCTV installation, and landlord safety certificates. This integrated approach is particularly beneficial for renovations or when unexpected issues arise, as testified by a customer whose 'quick job' on a new house turned into a nightmare involving a kitchen rewire and a leaking bath, both of which were handled by the same team.
The company emphasises its professional credentials, highlighting that they are NICEIC and Gas Safe registered. This provides a baseline of assurance for potential customers, indicating that their electricians and heating engineers are qualified to carry out work safely and to regulated standards. They also offer 24/7 availability for emergency call-outs, a crucial service for issues like sudden leaks or electrical faults that require immediate attention. Customer feedback frequently praises the professionalism and efficiency of the team, with one client, Benjamin, being singled out for his helpful and honest approach.
Positive Customer Experiences
The available reviews are overwhelmingly positive, painting a picture of a reliable and customer-focused business. Several testimonials highlight the company's ability to tackle difficult jobs that other tradespeople have turned down. One customer noted how Ben went out of his way to fix a leak that another plumber had deemed impossible. This problem-solving attitude is a recurring theme. Another client, undertaking a shop refurbishment, described how the company managed a complete rewire and even assisted their landlord with a separate, tricky job that other electricians had refused.
Pricing is consistently described as reasonable and competitive. Customers appreciate receiving good value for money, with one review mentioning that the work was done to a very high standard at competitive rates for both commercial and residential jobs. The firm also offers free quotations, allowing potential clients to understand the costs upfront before committing. Efficiency, cleanliness, and courtesy are other frequently mentioned positives. Clients have commented on the tidy nature of the work and the friendly, helpful demeanour of the staff, making the experience less stressful.
Potential Considerations and Drawbacks
While the existing feedback is excellent, there are some aspects potential customers should consider. The total number of online reviews is relatively small, although they span several years. This means the perfect 5-star rating is based on a limited dataset. A prospective client might want to seek more recent testimonials or ask for a portfolio of recent work to gauge current standards.
Another point to note is the company's legal status. Information from Companies House indicates that COMPLETE ELECTRICAL & PLUMBING SERVICES LTD has an 'active proposal to strike off' and its accounts are overdue as of late 2025. While this may be an administrative issue, it is a factor that warrants consideration and perhaps a direct query with the company. It could suggest underlying business challenges or a change in structure that is not immediately apparent from their customer-facing website.
Finally, the sheer breadth of services offered, while a strength, could also be a potential weakness. A company that claims to be an expert in everything from solar PV installation to CCTV and full bathroom fits must maintain exceptionally high standards across all disciplines. While current reviews suggest they do, a customer with a highly specialised or complex requirement, such as a bespoke heating system or advanced home automation, might want to inquire about specific experience and qualifications in that niche area. The business serves a wide geographical area, which is great for accessibility, but it's worth confirming their availability and potential call-out times for non-emergency work, especially if you are located further afield from their Great Harwood base.
Conclusion: A Reputable Local Option
Complete Electrical & Plumbing Services has built a strong reputation based on professionalism, reliability, and fair pricing. For those in Blackburn and the surrounding areas in need of a dependable emergency plumber or a multi-skilled team for a renovation project, the evidence points towards a highly competent and customer-oriented service. The positive experiences, particularly those involving complex or challenging jobs that others couldn't handle, speak volumes about their expertise and commitment.
However, prospective clients should perform their own due diligence. The limited number of reviews and the company's current status on Companies House are points to be mindful of. Nevertheless, based on the consistent praise for their high standards, problem-solving skills, and courteous service, Complete Electrical & Plumbing Services stands out as a strong contender for anyone seeking skilled and certified local plumbers and electricians.