CJ Plumbing Services
BackBased in Corby, CJ Plumbing Services has established a significant presence in the local plumbing and heating sector, largely built on a foundation of overwhelmingly positive customer feedback. The business, fronted by the frequently named Carlton, operates from Wren Close and appears to combine the responsiveness of a local tradesperson with a broad and professional skillset. A key operational highlight is their 24/7 availability, positioning them as a go-to provider for those in urgent need of an emergency plumber, a service that numerous reviews confirm is both rapid and effective.
The scope of work undertaken by the company is extensive. Customer testimonials detail a wide array of completed jobs, from straightforward diagnostics on domestic appliances to comprehensive, large-scale projects. This includes full central heating installation, fitting new boilers, servicing existing ones, and installing multiple radiators in a single property. The company is also proficient in bathroom renovations, with reviews mentioning complete replacements that include tiling and working alongside other tradespeople on larger refurbishment projects. This versatility suggests they are well-equipped to function as both specialist heating engineers and general bathroom fitters.
Service Quality and Customer Experience
A consistent theme across dozens of customer reviews is the high level of professionalism and the quality of communication. Carlton is repeatedly described as friendly, polite, informative, and professional. Clients appreciate being kept informed about the work required, with clear explanations of the necessary steps, whether for a complex boiler repair or a routine service. This transparency appears to extend to their pricing, which customers have described as fair and reasonable, a crucial factor when choosing a local plumber.
The efficiency of the service is another point of praise. Many clients report that CJ Plumbing Services responded to calls at short notice, including evenings and weekends, and resolved issues quickly. This reliability is a cornerstone of their reputation, fostering a high rate of repeat business—one source suggests over 60% of their work comes from existing customers, a testament to the trust they have built. The work is not just fast but also tidy, with customers noting the respect shown for their homes during and after the job.
Range of Expertise
Delving deeper into their capabilities, it's clear that CJ Plumbing Services is more than just a firm for fixing leaks. They are identified as Gas Safe registered engineers, a critical qualification that allows them to legally and safely work on all gas appliances. Their listed services back this up, covering:
- Boiler installation, servicing, and repairs.
- Gas cooker and hob installation.
- Gas safety checks and certifications.
- Power flushing to improve central heating efficiency.
- General plumbing tasks, including leaking pipe repair and tap replacement.
- Complete bathroom and kitchen refurbishments.
This wide service offering makes them a single point of contact for homeowners undertaking significant property maintenance or upgrades, removing the complication of coordinating multiple different traders.
Potential Considerations
While the feedback is almost universally positive, prospective customers should consider the nature of the business. The consistent mention of a single individual, Carlton, suggests that this may be a small or sole trader operation. While this brings the benefit of highly personal and accountable service, it could potentially impact availability during exceptionally busy periods or for multiple large projects running concurrently. Some online feedback, though rare, has mentioned occasional difficulties with scheduling or delayed responses after an initial contact, which can be a characteristic of smaller, in-demand businesses.
Furthermore, while customers report fair pricing, the business does not appear to have a public-facing schedule of rates. As is standard practice, it is always advisable for potential clients to request a detailed and itemised quote before commissioning any significant work, such as a new boiler installation or a full bathroom refit. Information regarding specific product warranties or guarantees on workmanship is not prominently detailed in the reviews, and this is another area where customers should seek clarity before proceeding. Despite these minor points for consideration, the sheer volume of positive, detailed reviews provides a strong indicator of a reliable and highly skilled service provider.